Terms of Service

• You must be at least 18 years old and legally capable of entering into binding contracts to use the Platform.
• By registering, you confirm the information provided is accurate and complete.

The Zinifly Platform provides tools for Market Owners to:

• Create and manage market websites and events.
• Offer event spaces, booths, and add-ons for vendors.
• Manage vendors, artists, and sponsors.
• Provide vendors with sub-websites and e-commerce shops.
• Use integrated communication features, including messaging and support tickets.
• Customize branding, domain names, and email templates.
• Access advanced reporting and analytics.

• You are responsible for maintaining the confidentiality of your account login credentials.
• You are responsible for all activity that occurs under your account.
• You agree not to share or resell your account access.

You agree not to:

• Use the Platform for unlawful purposes.
• Post or distribute fraudulent, misleading, or harmful content.
• Interfere with or attempt to disrupt the Platform's operation.
• Violate intellectual property rights of others.

We reserve the right to suspend or terminate accounts that violate this policy.

• Use of the Platform requires payment of subscription fees, as described on our Pricing Page.
• Fees are charged on a recurring basis (monthly or annually, as selected at checkout).
• Payments are processed via approved third-party payment processors.

5.1 Billing Cycle

• Subscriptions are billed in advance for each billing period.
• If you cancel your subscription, you will continue to have access to the Platform until the end of your current billing cycle.
• After the cycle ends, your account will be deactivated and you will no longer have access to the Platform.

5.2 Refund Policy

• All fees paid are non-refundable.
• If you cancel after your billing cycle has started, you will retain access until the end of the paid period but will not receive a refund for unused time.

• You may cancel your subscription at any time through your account settings.
• We reserve the right to suspend or terminate your access if you violate these Terms or misuse the Platform.

• The Zinifly Platform, including its features, design, software, and branding, are the property of Zinifly and protected by applicable laws.
• You may not copy, reproduce, or distribute the Platform without prior written consent.

• Market Owners are responsible for the content they upload, including vendor listings, events, and communications.
• Zinifly is not responsible for disputes between Market Owners and vendors, sponsors, or third parties.

• The Platform is provided “as is” and “as available.”
• Zinifly does not guarantee uninterrupted, error-free service.
• To the maximum extent permitted by law, Zinifly is not liable for indirect, incidental, or consequential damages arising from use of the Platform.

You agree to indemnify and hold harmless Zinifly, its affiliates, and employees from any claims, damages, liabilities, or expenses resulting from your use of the Platform, your content, or your violation of these Terms.

We reserve the right to modify these Terms at any time. Updates will be posted on the Platform, and continued use after changes constitutes acceptance.

These Terms shall be governed by and construed under the laws of State of Tennessee. Any disputes shall be resolved in the courts located in Wilson County Tennessee.

By creating an account on the Zinifly platform (including any associated market or vendor site powered by Zinifly), you may choose to receive text messages (SMS) related to your account, upcoming events, vendor applications, orders, or other service updates.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Zinifly is not responsible for any fees charged by your carrier.

Message Frequency

Message frequency may vary based on your account activity, vendor or event participation, and system notifications.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive. After opting out, you will receive a confirmation message, and no further texts will be sent unless you re-subscribe.

Support

For help regarding SMS communications, reply HELP or contact our support team through your Zinifly dashboard or at support@zinifly.com.